How to Unsubscribe from Express VPN

Subscribing to Express VPN can provide enhanced security and privacy online. However, there are times when users want to unsubscribe due to changing needs, cost considerations, or switching services. If you are wondering how to unsubscribe from Express VPN smoothly, this detailed guide will walk you through the entire process, common hurdles, and helpful tips.

Understanding Express VPN Subscription and Billing

Express VPN offers subscriptions that automatically renew on a monthly or yearly basis. This means that simply uninstalling the app won’t stop your payments. You need to formally unsubscribe or cancel your subscription through the platform you signed up on. These platforms can include:

• Express VPN’s official website
• Apple App Store (for iOS users)
• Google Play Store (for Android users)

Knowing where you originally subscribed from is crucial to unsubscribing successfully.

Step-by-Step Guide to Unsubscribe from Express VPN

1. Unsubscribing from Express VPN Official Website

1. Go to expressvpn.com/login and sign in with your account details.
2. Navigate to the Subscription or Billing section of your account dashboard.
3. Locate your active subscription plan and click on Manage Subscription.
4. Click Cancel Subscription and follow the on-screen prompts to confirm your cancellation.

2. Unsubscribing via Apple App Store

If you purchased Express VPN through your iPhone or iPad, you must cancel your subscription directly through Apple:

• Open the Settings app.
• Tap your name at the top to open Apple ID settings.
• Tap Subscriptions.
• Find and select Express VPN in your subscriptions list.
• Tap Cancel Subscription and confirm.

3. Unsubscribing via Google Play Store

Android users who subscribed through Google Play should follow these steps:

• Open the Google Play Store app.
• Tap the three horizontal lines (menu) in the top-left corner.
• Select Subscriptions.
• Find Express VPN and tap on it.
• Tap Cancel Subscription and confirm.

Common Issues While Unsubscribing and How to Fix Them

Some users report issues such as subscription still active after cancellation or difficulty accessing the right cancellation option. Here are tips to handle these challenges:

• Double-check subscription source: Confirm whether you subscribed via website, Apple, or Google. Cancellation must be done on that platform.
• Contact support: If cancellations don’t go through, reach out to Express VPN’s helpline for direct assistance.
• Check renewal dates: Cancel before your next billing cycle to avoid unwanted charges.
• Keep confirmation emails: Always save cancellation confirmation emails for reference.

Refund Policy and Unsubscribe Timing

Express VPN offers a 30-day money-back guarantee for new subscribers. If you cancel within this period, you may be eligible for a refund. For cancellations beyond this window, the service will continue until the end of the paid billing cycle. Knowing this can help you decide the best time to unsubscribe without losing value.

Final Thoughts

Unsubscribing from Express VPN is straightforward when you follow the right steps based on where you subscribed. This guide ensures you won't face any surprises or ongoing charges. Always remember to cancel from the platform you signed up on, keep proof of cancellation, and reach out to the helpline if you hit any snags. Your online privacy matters, and making changes to your VPN subscription should be stress-free and clear.